Privacy Policy
How We Handle Your Data
Last updated: 2026. This policy explains how KB Radio Cars Limited (“we”, “us”) collects and uses personal data in line with UK GDPR.
Who We Are
KB Radio Cars Limited, 225 Kingston Rd, New Malden KT3 3SZ, United Kingdom, is the data controller for personal data collected through this website and our booking line. You can contact us on +44 20 8942 3000 with any question about your data.
What We Collect
When you make a booking enquiry, open a corporate account, or apply to drive with us, we collect the details you give us directly — typically your name, phone number, email address, and journey or enquiry details. We do not collect payment card details through this website.
Why We Use It
- To respond to your enquiry and arrange your journey — necessary to fulfil the service you’ve requested.
- To manage a corporate or personal account, including invoicing — necessary to perform that agreement.
- To send you occasional offers or service updates — only where you’ve separately opted in, and you can withdraw this consent at any time.
- To consider a driving application — based on your consent in submitting the application.
How Long We Keep It
We keep enquiry and booking data only as long as needed to provide the service and meet our legal and accounting obligations. Marketing opt-in data is kept until you unsubscribe or request deletion.
Sharing Your Data
We do not sell your data. It is only shared with the driver assigned to your journey, and with service providers we use to operate the business (such as dispatch and email systems), under agreements that protect your data.
Your Rights
Under UK GDPR you can ask to access, correct, or delete your data, object to or restrict how we use it, and withdraw consent at any time. To exercise any of these, contact us using the details above. You can also complain to the Information Commissioner’s Office (ICO).